FAQS
Frequently asked questions
- How do I log into my account?
- How do I change my password?
- How do I reset my password?
- Why are vouchers for first time customer only?
- Why do you need my credit card information to redeem a voucher?
- How do I use my X-Act Care Cleaning Services credits?
- I bought a voucher and X-Act Care Cleaning Services does not cover my area, what should I do?
- Is my billing information kept safe and secure?
- How do I change my address?
- How do I change my credit card?
- What is your policy on satisfaction guaranteed?
- What is included in a standard cleaning?
- What is the cleaning service cost?
- Do you bring your own cleaning supplies, products and equipment?
- Do you do cleaning service near me?
- How Do you do windows cleaning?
- What is your refund policy?
- Do the cleaning professionals go through a background check?
- How can I view my X-Act Care Cleaning Services credits?
- How do I book a cleaning appointment?
- What happens if something goes wrong during my appointment?
- How do I book My first Appointment
- Can I apply a coupon to an existing appointment?
- How do I create a X-Act Care Cleaning Services Account?
- Can I request special tasks or extras?
- Can I trust my X-Act Care Cleaning Professional?
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